OOA Training

Fantastic! In this session, I will explain your 
additional responsibilities as an OOA+ member.

Please do not go AFK/idle or move around during this 
session.

We’ll be having a test later so please try to take note 
of what I’ll be teaching you.

First of all, let us quickly go through the 2 new 
commands that you should know:

FTSS - Fill the Supervising Stand

FTHD – Fill the Help desk 

When filling the supervising stand, please follow these 
rules and guides:

1. You are only allowed to use standard yellow chat for 
announcements, 

unless a Foundation member permits otherwise. 

2. Report and request to kick trolls or dragon idling 
staff.

3. FTSS can also be used to broadcast important 
announcements.

The following actions are prohibited on FTSS:

1. Do NOT use the yellow chat for casual chat/sending 
welcome messages whilst in FTSS.

2. Do NOT use caps or spam whilst in FTSS.

3. Do NOT go AFK/idle on this station or any other 
stations.

Take note that under normal circumstances FTF and FTS 
take priority over any other stations. 

However, if there is someone awaiting assistance at 
another station, then they will take priority.

Next, we will now be going through the FTHD guidelines 
and regulations:

1. Only answer work-related questions, not personal 
questions. 

2. Do not give partial or false information. 

If at any point you’re not sure of an answer, refer them 
to someone else. 

3. Familiarize yourself with the Policies and the Code of 
Conduct on the website under “Policies”. 

4. Do not go AFK/idle on this station.

Hold every member in high regard and respect everyone who 
approaches the Help desk.

Asking about promotion at the Help desk is not an 
offence. 

If asked, inform them to continue working hard and that 
you will observe them.

If they meet requirements, do promote them using your 
reasoning.

Study the links under the “Policies” and “FAQ” sections 
on habboss.org after this session 

to prepare yourself for FTHD duties. 

I highly encourage you to bookmark the following link: 
habboss|org/faqs 

This will better assist you in answering questions at the 
Help desk. 

As an OOA member, you are now also allowed to host 
in-base games with the In-Base Host badge.

Hosting games is a great morale booster and everyone is 
welcome to join in with the fun!

Take note of the following guidelines for hosting:

1. Before hosting, ensure that you have a prize for the 
winner.

2. Always follow the rules stated in EP’s In-Base Hosting 
guide for how to host.

3. You are allowed to ask someone to post in 
#events-announcements to attract more players.

4. Give your players a How To Play as the game begins.

5. Once the game is over, be sure to use the !clear 
command and leave the game area open.

6. Always log your games in the #in-base-games-logging 
channel in the Secret Service Discord.

Any cases of breaching these guidelines will lead to 
disciplinary actions being taken towards you.

View EP’s In-Base Hosting guide at 
habboss|org/guides/in-base-guide

I would also like to inform you that there are two 
quizzes that

you need to take after the training session has been 
completed

Do you have any questions before we proceed to the quiz?

Good, we will now begin the quiz.

You will need to answer ALL questions correctly to pass. 
Are you ready?

Good luck!

1. What does FTSS stand for?

2. Name 3 actions that are prohibited on FTSS?

3. What are the two guidelines and regulations FTHD 
mentions in this session?

4. Give two examples of actions/tasks that only can be 
used at FTSS.

5. What colour chat should be permitted at FTSS?

Congratulations on passing the first quiz.

Before we continue to the next quiz, I would like to 
remind you

that you need to go to this link: 
habboss|org/policy-test

And you have a high chance to disconnect since 
you’re using mobile

I suggest if you have another device like laptop or 
another mobile,

Use that device to take the quiz. Once you 
successfully completed the quiz

you will be receiving a notification from your Discord 
account 

under “policy-test-responses” Indicating if you have 
passed or not.

Before you start, you may ask me if you have any 
questions

Afterwards, you can begin answering the quiz.

Congratulations! You have passed training!

Welcome to the OOA Division!

Please change your motto to: 
[SS] Trial OOA [Your Tag] [Their Tag] [AB]

Please give me a while to log your promotion on 
Boards.

Please go through my profile and request to join the 
OOA Division badge and In-Base Host group badges.

Once your badge is accepted, kindly remove the [AB] 
from your motto and wear your OOA badge.

And for those who ascend the hierarchy within the 
OOA Division, there's the potential  to achieve the

esteemed title of Staff of the Month (SoTM), 
acknowledging exemplary contributions. 

For more detailed information regarding these 
incentives, please refer to habboss|org/incentives.

Please refer to habboss|org/policy/pay for 
information regarding pay.

I am pleased to inform you that you now have the 
opportunity to join these AD & EU units:

You are now able to join the External Affairs (EA), 
Mentorship Program (MP) and Incentives Unit (IU).

EA must maintain good relationships with allies by 
regularly visiting their assigned agencies.

The Mentorship Program is a program made for guiding 
new members who recently joined our agency.

Incentives Unit is in charge of observing and 
tracking the Trainer, Scouter, and Staff of 
the Month.

You will be able to see more information at 
habboss|org > under Units.

Once again, congratulations on making it to the OOA 
division.

Please read up on the SS website once you BTB.

Once again, congratulations! Please BTB!

Great try, but you did not meet the standards for a 
pass.

Not to worry! We will now go through the parts you 
need help on and redo the test.

Are you ready?

Great try, but sadly you did not meet the standards 
for a passing remark.

Not to worry! We will now go through the parts you 
need help on and redo the test.

Are you ready?